Virgin Media customers in the UK are receiving a no-cost upgrade with the introduction of Smart Support, a new service that provides around-the-clock assistance. This feature automatically monitors broadband performance and offers immediate solutions for speed and connectivity issues to ensure uninterrupted online activities. Additionally, users may benefit from remote overnight fixes and equipment upgrades if necessary. Gareth Lister, Director of Connectivity at Virgin Media O2, emphasized the importance of reliable connectivity and the company’s commitment to keeping customers connected. Smart Support is being rolled out to all customers at no additional charge.
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